Privacy Notice
Privacy policy
In accordance with the legal requirements of data protection law (in particular the Federal Data Protection Act (BDSG) as amended and the European Data Protection Regulation (DS-GVO)), we would like to inform you about the type, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 DS-GVO.
Name and contact details of the person(s) responsible
Our responsible person(s) (hereinafter "Responsible Person") within the meaning of Art. 4 no. 7 DS-GVO is
RZTEC
Gachensolden 6a
83129 Höslwang
Managing Director Ronny Zeise-Poller
fax: 08056 903944
e-mail address: info@rztec.de
Data types, purposes of processing and categories of data subjects
In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data.
1. types of data we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (phone number, e-mail, fax, etc.), payment data (bank data, account data, payment history, etc.), content data (text entries, videos, photos, etc.),
2. the purposes of processing pursuant to Art. 13 (1) c) DS-GVO
Processing of contracts, making the website user-friendly, customer service and customer care, security measures,
3. categories of persons concerned under Article 13 (1) e) DS-GVO
Website visitors/users, customers,
The persons concerned are collectively referred to as "users".
Legal basis for the processing of personal data
In the following we inform you about the legal basis for the processing of personal data:
If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) DS-GVO is the legal basis.
If the processing is necessary for the performance of a contract or for the implementation of pre-contractual measures taken in response to your request, Art. 6 Paragraph 1 S. 1 lit. b) DS-GVO is the legal basis.
If the processing is necessary for the fulfilment of a legal obligation to which we are subject (e.g. statutory storage obligations), Art. 6 para. 1 sentence 1 lit. c) DS-GVO is the legal basis.
If the processing is necessary to protect vital interests of the data subject or another natural person, Art. 6 Paragraph 1 Sentence 1 lit. d) DS-GVO is the legal basis.
If the processing is necessary to protect our interests or the legitimate interests of a third party and your interests or fundamental rights and freedoms do not prevail in this respect, Art. 6 Paragraph 1 Sentence 1 lit. f) DS-GVO is the legal basis.
Disclosure of personal data to third parties and processors
Without your consent, we will not pass on any data to third parties. Should this be the case, however, the transfer will take place on the basis of the aforementioned legal bases, e.g. when data is passed on to online payment providers for the purpose of fulfilling a contract or due to a court order or due to a legal obligation to surrender the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use contract processors (external service providers e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors within the framework of an agreement for order processing, this is always done in accordance with Art. 28 DS-GVO. We select our processors carefully, check them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken suitable technical and organizational measures and comply with the data protection regulations according to BDSG n.F. and DS-GVO
Data transfer to third countries
With the adoption of the European Data Protection Basic Regulation (DS-GVO), a uniform basis for data protection in Europe was created. Your data is therefore processed primarily by companies to which the DS-GVO applies. If, however, processing is carried out by services of third parties outside the European Union or the European Economic Area, they must comply with the special requirements of Art. 44 ff. DS-GVO. This means that the processing is carried out on the basis of special guarantees, such as the EU Commission's officially recognized determination of a level of data protection corresponding to that of the EU or compliance with officially recognized special contractual obligations, the so-called "standard contractual clauses". In the case of US companies, submission to the so-called "privacy shield", the data protection agreement between the EU and the USA, fulfils these requirements.
Deletion of data and storage duration
Unless expressly stated in this data protection declaration, your personal data will be deleted or blocked as soon as the purpose for which it was stored no longer applies, unless further storage is necessary for evidence purposes or if there are legal storage obligations to the contrary. This includes, for example, commercial storage obligations for business letters according to § 257 para. 1 HGB (6 years) and tax storage obligations according to § 147 para. 1 AO of receipts (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfillment of a contract.
Existence of an automated decision making process
We do not use automatic decision making or profiling.
Provision of our website and creation of log files
If you use our website for informational purposes only (i.e. no registration or other transmission of information), we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data:
- IP address;
- Internet service provider of the user;
- date and time of access;
- browser type;
- language and browser version;
- content of the retrieval;
- time zone;
- access status/HTTP status code;
- amount of data;
- Websites from which the request comes;
- operating system.
This data will not be stored together with other personal data about you.
These data serve the purpose of user-friendly, functional and secure delivery of our website to you with functions and contents as well as their optimization and statistical evaluation.
The legal basis for this is our justified interest in data processing in accordance with Art. 6 Para. 1 S.1 lit. f) DS-GVO, which is also contained in the above-mentioned purposes.
For security reasons, we store this data in server log files for the storage period of days. After this period has elapsed, they are automatically deleted, unless we require their storage for evidence purposes in the event of attacks on the server infrastructure or other legal violations.
Cookies
We use so-called cookies when you visit our website. Cookies are small text files that your internet browser places and stores on your computer. When you visit our website again, these cookies provide information to automatically recognize you. The information obtained in this way serves the purpose of optimising our web offers both technically and economically and of enabling you to access our website more easily and securely. When you call up our website, we will inform you about the use of cookies for the aforementioned purposes and how you can object to or prevent their storage ("opt-out") by referring to our data protection declaration. Our website uses session cookies, persistent cookies and third-party cookies:
- Session cookies: We use so-called cookies to recognize multiple use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information to automatically recognize you. The information obtained in this way is used to optimize our offers and make it easier for you to access our site. When you close the browser or log out, the session cookies are deleted.
- Persistent cookies: These are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.
- Third-party cookies: You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, please note that if you do so, you may not be able to use all the features of this website. Please read more about these cookies in the respective third-party privacy policies.
The legal basis for this processing is Art. 6 para. 1 sentence 1 lit. b) DS-GVO if the cookies are set for the purpose of initiating a contract, e.g. when placing an order, and otherwise we have a legitimate interest in the effective functionality of the website, so that in this case Art. 6 para. 1 sentence 1 lit. f) DS-GVO is the legal basis.
Contradiction and "Opt-Out": You can generally prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. However, this may result in a functional limitation of our offers. You can object to the use of cookies from third parties for advertising purposes by means of a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).
Online Payment Provider
Billing takes place when paying by "Paypal" via PayPal (Europe) S.àr.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, Web: paypal.de, https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
The account is settled with payment via "Sofort.com" via Klarna GmbH, Theresienhöhe 12, 80339 Munich, Germany, https://www.klarna.com/sofort/datenschutz/.
In the following called "Online-Arechnrechner". The online calculators collect, store and process your usage and billing data to determine and bill the services you have used. The data entered into the online calculators is only processed by them and stored with them. If the online calculators cannot collect the usage fees or can only collect them in part, or if the online calculators fail to do so due to a complaint from you, the usage data will be passed on by the online calculators to the person responsible and, if necessary, the person responsible will block the data. The same applies if, for example, a credit card company reverses a transaction from you at the expense of the person responsible.
The legal basis is Art. 6 para. p. 1 lit. b) DSGVO, as the processing is necessary for the fulfilment of a contract by the responsible party. In addition, external online calculators are used on the basis of Art. 6 Para. 1 S. 1 lit. f) DSGVO for the legitimate interests of the responsible party in order to offer you the most secure, simple and diverse payment options possible.
With regard to the storage period, revocation, information and data subject rights, we refer to the above data protection declarations of the online calculators.
Contact via contact form / e-mail / fax / mail
If you contact us by contact form, fax, post or e-mail, your data will be processed for the purpose of processing your contact request.
The legal basis for the processing of the data is Art. 6 Paragraph 1 S. 1 lit. a) DS-GVO if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact inquiry or e-mail, letter or fax is Art. 6 Paragraph 1 S. 1 lit. f) DS-GVO. The person responsible has a legitimate interest in the processing and storage of the data in order to be able to respond to user inquiries, to secure evidence for liability reasons and, if necessary, to be able to comply with his or her legal obligations to retain business letters. If the purpose of the contact is the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) DS-GVO.
We may store your details and contact request in our customer relationship management system ("CRM system") or a comparable system.
The data will be deleted as soon as they are no longer required for the purpose for which they were collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation ends when it is clear from the circumstances that the matter in question has been finally clarified. Inquiries from users who have an account or a contract with us will be stored for a period of two years after termination of the contract. In the case of legal archiving obligations, deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.
You have the possibility at any time to revoke your consent pursuant to Art. 6 para. 1 sentence 1 lit. a) DS-GVO to the processing of personal data. If you contact us by e-mail, you can object to the storage of your personal data at any time.
Contact by telephone
When contacting us by phone, your phone number will be processed and temporarily stored or displayed in the RAM / cache of the phone device / display for the purpose of processing the contact request and its handling. The storage is done for liability and security reasons to be able to prove the call and for economic reasons to enable a call back. In case of unauthorized advertising calls, we block the phone numbers.
The legal basis for the processing of the telephone number is Art. 6 para. 1 p. 1 lit. f) DS-GVO. If the aim of the contact is the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) (b) DS-GVO.
The device cache stores the calls for days and successively overwrites or deletes old data; when the device is disposed of, all data is deleted and the memory is destroyed if necessary. Blocked phone numbers are checked annually for the necessity of blocking.
You can prevent the display of the phone number by calling with the phone number suppressed.
Jetpack (formerly: WordPress.com-Stats)
We have integrated the Jetpack web analytics service (from Automattic Inc., 60 29 th Street #343, San Francisco, CA 94110-4929, USA; tracking technology provider is: Quantcast Inc., 201 3 rd St, Floor 2, San Francisco, CA 94103-3153, USA) into our website to analyze and improve the use of our website. The software places cookies on your computer for analysis purposes. The data will be transferred, processed and stored on Jetpack servers in the USA. We have activated the extension for shortening your IP at Jetpack, which makes it impossible to personalize the data. Furthermore, this IP will not be merged with other data collected by us. Automattic Inc. has submitted to the Privacy-Shield: https://www.privacyshield.gov/EU-US-Framework.
This data is collected and stored for the purpose of marketing, analysis and optimization of our website.
The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 Para. 1 S.1 lit. f) DS-GVO, which is also contained in the above-mentioned purposes.
You can object to the collection and storage of data at any time free of charge with effect for the future. You can object to or prevent the installation of cookies in various ways:
- You can prevent cookies in your browser by selecting the "do not accept cookies" setting, which also includes third-party cookies;
For more information on how to prevent cookies, see "Cookies" above.
YouTube videos
We have integrated YouTube videos from youtube.com on our website using the embedded function, so that they can be accessed directly on our website. YouTube belongs to Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. We have embedded the videos in the so-called "enhanced privacy mode" without using cookies to record user behavior in order to personalize video playback. Instead, the video recommendations are based on the video currently playing. Videos played in an embedded player in enhanced privacy mode do not affect which videos are recommended to you on YouTube: When you start a video (click on the video), YouTube is informed that you have accessed the corresponding subpage of our website. The data obtained is transferred to the USA and stored there. This is also done without a user account at Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this, you must log out of your Google account. Google creates user profiles from such data and uses these data for the purpose of advertising, market research or optimization of its websites.
The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 Para. 1 S.1 lit. f) DS-GVO, which is also contained in the above-mentioned purposes.
You have a right of objection to Google against the creation of user profiles. Therefore, please contact Google directly via the data protection declaration mentioned below. You can make an opt-out objection regarding advertising cookies here in your Google account:
https://adssettings.google.com/authenticated.
Please refer to the YouTube Terms of Use at https://www.youtube.com/t/terms and the Google Advertising Privacy Policy at https://policies.google.com/technologies/ads for more information on the use of Google cookies and their advertising technologies, storage period, anonymization, location data, functionality and your rights. Google's general privacy policy: https://policies.google.com/privacy.
Google is certified according to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) and therefore obliged to comply with European data protection laws.
Rights of the data subject
Objection or revocation against the processing of your data
Insofar as the processing is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a), Art. 7 DS-GVO, you have the right to revoke your consent at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
Insofar as we base the processing of your personal data on the weighing of interests in accordance with Art. 6 Paragraph 1 S. 1 lit. f) DS-GVO, you can lodge an objection to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is described by us in the following description of the functions. In the event of such an objection, we request that you explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and will either stop or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.
You can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can exercise the right of objection free of charge. You can inform us about your objection to the processing of your personal data under the following contact details:
RZTEC
Gachensolden 6a
83129 Höslwang
Managing Director Ronny Zeise-Poller
fax: 08056 903944
e-mail address: info@rztec.de
Right to information
You have the right to ask us to confirm whether personal data concerning you is being processed. If this is the case, you have a right to information about your personal data stored with us in accordance with Art. 15 DS-GVO. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.
Right of rectification
You have a right to correct incorrect data or to complete correct data in accordance with Art. 16 DS-GVO.
Right to deletion
You have the right to have your data stored by us deleted in accordance with Art. 17 DS-GVO, unless legal or contractual retention periods or other legal obligations or rights to further storage conflict with this.
Right to restriction
You have the right to request a restriction on the processing of your personal data if one of the conditions in Art. 18 Paragraph 1 letters a) to d) of the DS-GVO is fulfilled:
- If you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;
- the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
- the controller no longer needs the personal data for the purposes of the processing, but you need it for the purpose of asserting, exercising or defending legal claims; or
- if you have lodged an objection to the processing pursuant to Art. 21 Par. 1 DPA and it has not yet been established whether the legitimate reasons given by the controller outweigh your reasons.
Right to data transferability
You have a right to data transferability in accordance with Art. 20 DS-GVO, which means that you can receive the personal data stored by us about you in a structured, common and machine-readable format or request that it be transferred to another person responsible.
Right of complaint
You have a right to complain to a regulatory body. As a rule, you can refer to the supervisory authority, in particular in the Member State in which you are resident, your place of work or the place of the suspected infringement.
Data security
In order to protect all personal data transmitted to us and to ensure that the data protection regulations are observed by us and our external service providers, we have taken appropriate technical and organizational security measures. Therefore, among other things, all data between your browser and our server is transmitted in encrypted form via a secure SSL connection.
Status: August 20, 2018
Source: Sample privacy policy of JuraForum.de